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Digital Accessibility

Section:600
Section Title:Administrative
Policy Number:602
Policy Name:Digital Accessibility
Approval Authority:Board of Trustees
Responsible Executive:Vice President with Oversight of ADA Compliance
Responsible Unit:Office of the General Counsel
Date Adopted:April 2026
Policy 602: Digital Accessibility

Policy

Ramapo College of New Jersey is committed to ensuring its digital environment is accessible to all individuals, including people with disabilities, in accordance with the Americans with Disabilities Act (ADA) of 1990, Section 504 of the Rehabilitation Act of 1973, and other applicable state and federal laws. All electronic content that is generally available to students, College employees, applicants or the general public must be available to those with disabilities in a manner that ensures equal opportunity to that of their non-disabled peers to participate in the College’s programs, benefits and services.

Reason for Policy

Digital accessibility is the shared responsibility of the entire Ramapo College community. This policy enhances access and reduces barriers for members of Ramapo College, supports student and employee success, reduces the need for and costs of required retroactive accommodations, and establishes a framework to guarantee that all web content, mobile applications, and other digital resources are readily accessible for all users.

To Whom Does the Policy Apply

All members of Ramapo College

Supplemental Resources

  • Procedure 602: Digital Accessibility

Contacts

Office of the General Counsel

Procedure 602: Digital Accessibility

I. Scope

This policy applies to all digital content and services developed, procured, maintained, or used by the College for its programs, services, or activities. This includes, but is not limited to:

  •  All public-facing and internal-facing websites, including unit and departmental pages.
  • All web-based applications, software, mobile applications, and learning management systems (e.g., Canvas, Coursedog, etc.).
  • Online course materials, including documents (e.g., PDF, DOCX, PPTX), videos, audio files, and presentations.
  • Official Institutional Communications, including broadcast emails and newsletters.
  • Digital Marketing and Outreach, including recruitment materials and electronic invitations.
  • Official College social media content.
  • Third-party vendor products and services used by the College.

II. Accessibility Standards

To meet the accessibility standards required by this policy, responsible individuals and units must ensure that digital content and information technology allows disabled individuals to independently, privately, and equitably access the same information, engage in the same interactions, and conduct the same transactions with substantially equivalent ease of use, as people without disabilities.

All digital content newly created, redesigned, or modified by the College, any of its units, or any of its faculty on or after April 24, 2026 must adhere to web and mobile app accessibility requirements set by the Department of Justice under the ADA Title II digital accessibility rule using the latest WCAG technical standards.

Additionally, digital content that was published before April 24, 2026 (“legacy digital content”) must be brought into compliance with the same digital accessibility standards applicable to newly created or modified content, unless a specific exemption identified in this policy applies (see Exceptions below). Each College department and unit must establish priorities and timetables for updating legacy digital content. Remediation of legacy digital content shall be prioritized based on the content’s relevance, frequency of use, and its role in critical College business and academic activities – those activities that students, employees, faculty or visitors must access to effectively participate in a program, service, or activity offered by the College.

Digital content specifically requested to be made accessible as part of a formal accommodation request and/or a request by a responsible party on behalf of an individual with a disability shall be made accessible as soon as possible, or an equally effective alternative shall be provided.

Third-party digital content shall also adhere to this policy. This includes videos, social media posts, and other content critical to business and academic activities.

III. Roles and Responsibilities

A.  College Leadership and Administration: Responsible for providing the necessary resources and support for policy implementation, including the allocation of budget, staff, and technology.

B.  ADA Coordinator: The designated central point of contact for all digital accessibility matters. The ADA Coordinator will develop procedures, monitor compliance, and coordinate remediation efforts.

C.  Content Creators (Faculty, Staff, and Administrators): Responsible for creating new digital content that is accessible by design and for remediating existing content under their control. “Existing content” refers to any digital material that was created, posted, or maintained prior to the adoption of this policy, and remains available or in use for instructional or public purposes. This includes ensuring proper use of headings, alternative text for images, captions for videos, and accessible document formats.

D.  Web Developers and IT Staff: Responsible for designing, developing, and maintaining websites and applications to meet accessibility standards and for ensuring that all technological platforms are compliant.

E.  Budget Office/Procurement Officers: Responsible for ensuring that all new contracts for digital products and services, including third-party vendors, explicitly require conformance with this policy and the latest WCAG technical standards.

IV. Exemptions

This policy applies to all College websites, web content, systems, and applications and functionality including those developed by, maintained by, or offered through third-party vendors or open sources, except where doing so would impose a fundamental alteration or undue burden.

Additionally, digital content and information technology are not required to meet the above-described accessibility standard in the limited circumstances set forth below:

A. Archived web content. Web content that meets all of the following requirements:

  • The content was created before the implementation date of the Policy or the content reproduces paper documents or the contents of other physical media (audiotapes, film negatives, and CD-ROMs for example) that were created before the implementation date of the Policy;
  • The content is kept only for reference, research, or recordkeeping;
  • The content is kept in a special area for archived content; and
  • The content has not been changed since it was archived.

B. Individualized documents that are password-protected and the documents meet all of the following requirements:

  • The documents are word processing, presentation, PDF, or spreadsheet files.
  • The documents are about a specific person, incident, or other College business.
  • The documents are password-protected or otherwise secured.

C. Preexisting conventional electronic documents that meet all of the following requirements:

  • The documents were available on the College’s website or mobile applications before the implementation date of the Policy.
  • The documents are word processing, presentation, PDF, or spreadsheet files.
  • The documents are not currently being used to apply for, access, or participate in the College’s services, programs, or activities.

D. Preexisting social media posts that were made before the implementation date of the Policy.

E. Certain content posted by a third-party.

  • Content that is posted by third parties, such as members of the general public, on the College’s website or mobile applications where the third party is not posting due to contractual, licensing, or other arrangements with the College.
  • In circumstances which qualify for an exemption, the responsible individuals or units must, upon receipt of a request from an individual who cannot access the content due to disability, provide a means of effective communication, an accessible alternative format, or an equally effective accommodation to enable equitable access to the digital content and information technology.

Note: the following resources were used to inform this policy and procedure: Rutgers University Digital Accessibility Policy, Montclair State University Digital Accessibility Policy, Accessibility of Digital Content and Information Technology (University of Minnesota)